Welcome to the UGCS Service Desk
The Service Desk is your first point of contact for UGCS IT Services.

You can submit/report a problem (using the Submit a Request link on your left) or find Documentation or a Support Forum to answer your questions.

If the UGCS End User Support staff cannot solve your query immediately, they will log the details and refer the matter to another member of staff who has specialist expertise in the relevant area.

Need help with a service or particular application? Visit our support area located on the Ground Floor of the UGCS building.




Opening Hours
Monday - Friday
08:30am - 17:00pm.
Services available include:

  • Information & advice

  • Fault/Problem reporting

  • Wireless setup support

  • ITS services

  • Operating systems

  • Software applications

  • Networking

  • Personal computer security

Img: David Fletcher
"Apparently Mac now supports Windows."
Photo Credit: Imgur - http://bit.ly/1bhVw9K

Highlighted Knowledge Book Pages


Wireless connectivity Issues ~ Windows 8 Connectivity Issues

Knowledge Tags


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Knowledge Book Pages Rated Most Helpful


FAQ ~ How Do I Configure Wireless Connectivity on My iPad and iPhone.